Contact Us
Contact the Rizq Money Manager support team for technical assistance, privacy questions, feedback, bug reports and general app-related enquiries.
Contact Information
Email Support
For technical support, bug reports, feature suggestions and general questions:
support@theinfo365.com
Privacy Questions
For privacy, local data storage, profile data, advertising consent or data-deletion questions,
use the subject:
Rizq Money Manager Privacy Request
Suggestions and Feedback
Share ideas for new features, design improvements, accessibility, language support or general app improvements.
Technical Issues
Contact us if the app crashes, a feature does not work, a page does not open or an error repeatedly appears.
Reminder Problems
For bill, budget or recurring-transaction reminder issues, include your Android version and notification settings.
Email Rizq Support
Use the button below to open your email application. The subject will be prepared automatically. You can then describe your issue and send the email directly.
Contact SupportInformation to Include
To help us understand your request faster, include the following information where relevant:
- Your device manufacturer and model
- Your Android version
- Your Rizq Money Manager app version
- The screen or feature where the problem occurred
- A clear description of the issue
- The steps that caused the problem
- The exact error message, if any
- Whether the issue happens every time or only occasionally
- Whether restarting the app or device changed anything
- A screenshot, only after hiding sensitive financial information
Support Categories
App Installation
Help with installation, updates, compatibility or Play Store availability.
Transactions and Accounts
Issues related to income, expenses, transfers, balances, categories or accounts.
Budgets and Savings
Questions about budget limits, savings goals, progress or calculations.
Bills and Reminders
Help with due dates, repeated bills, payment status and notification delivery.
Backup and Restore
Questions about creating backups, restoring data or handling backup errors.
PIN and Biometric Lock
Help with app lock, fingerprint, biometric authentication or security settings.
Profile Information
Questions about editing, removing or deleting profile information and profile photos.
Privacy and Advertisements
Questions about AdMob, advertising consent, privacy choices or local data storage.
Response Time
Expected response time: We aim to review support emails within approximately 3 to 5 business days.
Response time may be longer during weekends, public holidays, app-release periods or times of unusually high request volume.
Sending repeated emails about the same issue may not result in a faster response. Please reply to the same email conversation where possible.
Before Contacting Support
For common questions and troubleshooting instructions, please first review the Help and Support page:
You can also try:
- Restarting the app
- Restarting your device
- Checking for an app update
- Confirming internet availability for online pages and advertisements
- Checking notification permission for reminders
- Reviewing battery optimization settings
- Creating a backup before reinstalling or clearing app storage
Data and Account Requests
Rizq Money Manager is designed primarily as a local-data application. Learningjuction does not normally maintain an online account containing your transactions, balances, budgets or profile information.
You can usually review, edit or delete locally stored information directly inside the app.
For privacy-related questions, email:
Use the subject: Rizq Money Manager Privacy Request
Advertising Questions
Rizq Money Manager may display advertisements through Google AdMob. Where required, advertising consent choices may be managed through Google’s User Messaging Platform.
If a Privacy Choices option is available inside the app, you may use it to review or update your advertising preferences.
Learningjuction cannot control the content of every advertisement displayed by third-party providers. To report a problematic advertisement, include a screenshot after hiding any personal information.
About the Developer
Learningjuction
Learningjuction develops and maintains Rizq Money Manager. The app is designed to help users organize personal financial records with local storage, budgeting, reminders, profile personalization and reporting tools.
Application: Rizq Money Manager
Subtitle: Personal Finance Manager
Tagline: Track. Save. Grow.
Developer: Learningjuction